IT Application Services and E-commerce Solutions

Are you doing application development or customization in-house? Is that your company’s core competency? How many resources does it take? How long does it take them to get it right? Is your development process meeting compliance requirements? How do you know?

Those are serious questions. At Jelecos, we have the tools, experience and proven processes to answer those questions, to cross all the technology “T's” and dot all the internet “I's”. But how about if we ask some questions that really pack a punch. Questions like:

• Are you delivering the best possible customer experience?
• Do you know who your highly responsive customers are, and how to up-sell and cross-sell them?
• Do you have the right metrics to make the most effective business decisions?
• Are you transacting business in the most efficient way possible?

Simply put, we can help get you and your company to the next level.

Application Development Offerings

1. Application Development
   We recognize your business needs are unique...sometimes boxed solutions won't get it done.  Our PCI certified application development services are the answer.  We have the experience, the business knowledge and the resources to build exactly what you need.
   
   If you're doing development in house, ask yourself if you're getting best practices in all critical areas of application projects.  Do you have the right architecture?  Is your database structure scalable?  Is the user interface going to foster adoption among end users? Is it secure? What about fault tolerance? With us, you get access to expert resources by the slice.  Your project may not need a full time architect, expert DBA or usability pro...but the value these skills and outside perspectives bring to the equation is proven - over and over again.
   
2. Interface Design
   You can build the best site, best application, or best e-commerce storefront on the planet and nobody will notice if people can't find what they need easily or flat-out don't use the application. We learned this basic rule over 10 years ago when we attempted to outsource our infrastructure needs and couldn't get the response time our applications were capable of and our end users needed.  So we acted.  We built faster interfaces and our own hosting infrastructure within SAS 70 audited, PCI certified data centers.   It was an expensive lesson, but we're glad we learned it quick and we learned it early.  The right user experience is critical, and the right interface is your first step to delivering real business results.
   
3. PCI Compliance
   Compliance is a serious topic, and one that can be a serious distraction to your business. We are one of the few companies certified in both application development processes and managed hosting services. Payment Card Industry Data Security Standard compliance is something we live day in and day out, but that doesn't mean you need to shift your attention...you don't have to let PCI compliance slow you down.  Our third party issued Report on Compliance and extensive PCI experience allow you to focus on more productive things, such as adding value and producing business outcomes.
   
4. Application Integration
   Take a moment and think about all of the business systems you use every day.  The typical small to mid-sized company has dozens of line of business (LoB) applications, each with it's own stated purpose.  While we won't get into how many they should or shouldn't have (entirely different discussion), I think we can all agree the value they deliver to the company could be enhanced dramatically if key systems were able to talk and core processes could be automated. The efficiencies gained by integrating core business systems drive serious ROI.  And we're not just talking about systems within your four walls, either...cloud and SaaS integration is a critical component of any integration and automation strategy, as well as vendor and partner integration points.
   
   We know application integration.  We also know, when it comes to integration, one size definitely doesn't fit all. Choosing the right platform or toolset for the job can be the most important decision in application integration projects.  These tools range from free and open-source to enterprise-class applications costing millions of dollars.  App to App. SaaS to App. SaaS to SaaS.  We have you covered.
   
5. Business Intelligence
   The objective of Business Intelligence is simple: get the right actionable information to the right people at the right time. Businesses today are drowning in data...traditional reporting tools do just that: report history. Data rich, information poor. Right now, you have a competitor in your space using tools to identify trends, forecast results and predict outcomes. Having solid information allows you to make decisions faster and execute with more conviction.
   
   How many times does finance have to argue with sales about which one is THE revenue number?  A solid BI strategy gives you a single version of the truth and keeps everyone on the same page.  We've been there.  We've implemented BI solutions for multi-national companies and delivered on the promise of BI. And you don't need to be big to benefit from business intelligence.  There are tools targeted at the small and mid-markets to deliver the promise of BI. We know the tools. We know the processes.  On top of that, we know where pitfalls lie and how to avoid them. Drowning in your data is analogous to death by 1,000 cuts - slow and painful. Stop the bleeding and let us get you headed in the right direction.
   
6. E-commerce
   E-commerce is a relatively vague term - we can't even agree on how to spell it!  E-commerce, eCommerce, or ecommerce, it's all the same.   What's not the same is the degree to which companies can or have leveraged technology to maximize e-commerce channels.  We have e-commerce experts with years of experience in the trenches.  We've implemented off the shelf shopping cart systems and built from the bottom up, from basic payment acceptance interfaces to complex, multi-storefront platforms tightly integrated with internal systems.  Building or implementing an e-commerce system is only the first step in maximizing your investment.  From there, you need to have a strategy for optimization.  You need have access to valuable analytics data to monitor and optimize the user experience.  You need to understand the best way to cross-sell and up-sell. We can and will help.