Customer Plan Management
Resellers can create plans for customers to purchase within their own control
panels. The customer plans can be individually tailored to the individual customer's
needs.
Billing
Helm has an extensive billing system. Resellers can set
up billing for their customers and draw sales reports.
As a reseller you are capable of viewing outstanding
bills, settle bills online where appropriate, or view
previous invoices.
Personalization
You can include your own custom HTML headers and footers
for your customers. Helm will even allow you to provide
custom links that will appear on the customer's side
bar to go to any location you like such as helpdesks,
forums or contact pages.
Messaging
Helm has an internal messaging system. Messaging is a smart
way of keeping customers up to date with the latest information.
System information messages can also be sent to the messaging
service to inform the administrator or other users of
any problems.
Learn more about our suite
of Managed Services and how they can add value to your
business' IT needs.